Frequently Asked Questions

We are specialized in minimalistic designs that are aesthetically pleasing yet highly functional with a touch of warmth - ‘warm minimalism.’ We balance clean and modern lines with warmer textures, natural elements, and organic forms. If you are looking for a luxe, minimal, and inviting design, warm minimalism is right for you.

There are large e-design websites that offer design services at a lower rate. These companies can offer lower design fees because they pay designers a shallow rate and negotiate commissions that their designers must incorporate. Some design services have hidden fees (ex. require upgrades to further progress, fees utilizing any existing furniture within the design, etc.) and you will end up with a higher bill than they noted on the website. You may feel rushed with the design process since they make a profit by fulfilling as many projects as possible in a short period of time.

Studio LHK provides affordable design packages at flat rates (no hidden fees). We source products with your best interests in mind from unlimited retailers since we are not contracted with any companies for a commission. You have a much more comprehensive range of options available to find the best fit for your space and budget. We take our time to provide personalized designs for each client.

We will do our best to work with all budget sizes but it is essential to have realistic expectations on how much you can achieve with your budget. For example, you won’t be able to get a complete room design with a $2,000 budget but it will get you accent pieces to help you get started. We recommend a budget that can include every aspect of the space to ensure the cohesiveness of the design.

Standard communication takes place online via your design board portals and emails. Our office hours are Mon-Fri 9 am - 4 pm CT.

These can vary from project to project, but typically you will receive your first design board within 2 weeks from your design questionnaire submission.

Of course! Please let us know when you fill out the questionnaire. We ask you to submit the photo and the measurement of the item in the design questionnaire (or you can give us a link).

You will need to purchase a package for each room within your open floor layout. We recommend purchasing a ‘standard package’ for each room.

We do our best to confirm that all items within your design are in stock at the time of design presentation. However, there is a risk of items being sold out due to the nature of online shopping. If this happens within 14 days of receiving the final design presentation, we will make an alternative substitution. After that period, we charge a $40/item resourcing fee if an item is out of stock and needs to be replaced.

Please note that we can’t guarantee a replacement if we sourced a sale item for your due to your budgetary needs. We recommend purchasing sale items first and any items you love immediately after finalizing a design.

We offer limited design services for kitchens and bathrooms due to these spaces requiring multiple professionals such as plumbers, cabinet makers, etc. We don’t offer any custom cabinet designs. For this reason, we do not offer a ‘premium package’ for kitchens and bathrooms.

Our goal is to provide a design that you are 100% happy with. We offer revision opportunities (the number of revisions varies depending on the package choice) to ensure that you have the design that you love.

Due to this revision policy, we do not offer refunds.